I just want to let you know how much I appreciate that you brought INNOVA Inflatable Kayaks to the US/Canada, and that I think your customer service skills are excellent!!
I first learned about INNOVA when I was working in the Bella Coola Valley for BC Parks in 2001. A friend of mine had purchased 2 Safari’s for field work (Biologist), and he convinced me to give them a try.
Three years ago my budget allowed me to purchase a Sunny (awesome), and this spring I found a used Safari (mint condition) in Vancouver. The response I get back from everyone I loan them to is the same, “amazing”.
Two friends have since decided to sell their hard shells and use only the INNOVA inflatable kayaks.
The pump I recently purchased from you is great.